Question: What is your Product Guarantee?

Answer:  We guarantee product satisfaction for the first 30-days of use. If you are not completely satisfied, return the unused portion of your order to the address shown below and we will refund your full purchase price by check as soon as we receive your return.

AutoShip Cancellation Policy

Customers may cancel their AutoShip Plan orders at any time, with no further obligation, by e-mail or fax, prior to their next scheduled AutoShip delivery. Cancellations must be made by e-mail or fax so that a written record is generated to avoid future misunderstandings. It’s simple, just click on this link to bring up an e-mail cancellation form. Complete the information and send it. We will confirm safe receipt by return e-mail. Or you can print the e-mail form, fill in the information, and fax it to us at: (305) 792 2679.

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